golden66Privacy Policy
This page describes what we collect when you use golden66 and how we keep that data protected. We process personal information—your name, email, phone number, payment details, and account activity—to operate our platform, verify your identity, process your deposits and withdrawals, and comply with anti-fraud and anti-money-laundering rules. We do not sell your data to marketers, and we do not share it beyond the minimum necessary to serve you.
Our privacy commitments are straightforward: we use encryption to protect data in transit, we limit access to your information to our own staff and trusted payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), and we retain your data only as long as necessary to fulfill our legal and operational obligations. If you have questions about how we handle your information, or you want to request access, correction, or deletion of your data, this policy explains your rights and how to contact us.
We at golden66 are committed to transparency. Read this policy carefully, and contact our support team if anything is unclear.
What We Collect and Why
We collect personal information in three categories on golden66:
Account registration data
When you sign up for golden66, we collect your full name, email address, phone number, date of birth, and username. We use this data to create your account, communicate with you about your activity, and verify your identity before your first withdrawal. We do not use your birthday for marketing—only to confirm you meet age and eligibility requirements.
Payment and transaction data
Our golden66 payment system requires us to collect and process payment method information. When you deposit via DANA, e-wallet, mobile banking, local payment, or online payment, we record your e-wallet identifier, the amount, and the timestamp. When you use e-wallet or a virtual account (mobile banking, local payment, online payment, e-wallet), we record your bank reference number and transfer details. We do not store your full banking credentials or passwords—only enough information to match incoming transfers to your account and process outgoing withdrawals.
We retain transaction records for seven years to comply with Indonesian financial reporting rules and to support dispute resolution. If you request a withdrawal and it fails, we need this data to investigate and correct the issue.
Account activity data
We log your game history on golden66—which games you played, when, your stakes, and results. We also record your login history, IP address, and device type. This data helps us detect fraud, enforce our terms, and respond to your support requests. We retain this data as long as your account is active, plus six months after closure for compliance purposes.
How We Protect and Use Your Data
Data security on golden66
We encrypt all data in transit using SSL/TLS protocols. Our servers use industry-standard firewalls and access controls. Only golden66 staff with legitimate business need can access your personal information—your account manager, our payments team, and our anti-fraud analysts. We do not grant access to contractors, marketers, or external vendors without a signed data-protection agreement.
Our infrastructure may be hosted outside Indonesia (in data centers in Singapore or other Southeast Asian regions), but our data-handling practices comply with Indonesian privacy standards. We do not move your data outside our infrastructure without your consent, except where required by law.
Third-party processors and payment partners
We share the minimum necessary data with our payment partners to process your deposits and withdrawals. When you deposit via DANA, we share your name, phone number, and transaction amount with e-wallet's systems so they can match your transfer to your golden66 account. When you withdraw to mobile banking, we share your account details and withdrawal amount with local payment. We do not share your game history, betting patterns, or other account activity with payment providers—only transaction essentials.
Our payment partners have their own privacy policies. We recommend you review them to understand how they handle your data.
Legal obligations and law enforcement
We may disclose your information if required by law, court order, or government authority. We do not voluntarily share data with law enforcement, but we comply with lawful requests. If we receive a subpoena or similar demand, we will notify you unless prohibited by law.
We at golden66 believe your data is yours. We protect it, use it only for necessary purposes, and give you rights to access and correct it.
Cookies and tracking on golden66
Our website uses cookies to remember your login, language preference, and session state. These are functional cookies, not advertising cookies. We do not use cookies to track you across other websites or sell your browsing data. You can disable cookies in your browser settings, but doing so may limit golden66's functionality.
Your rights regarding your data
Under Indonesian data-protection principles, you have the right to:
- Access your data. Request a complete copy of the personal information we hold about you on golden66.
- Correct inaccurate data. If your email, phone number, or other details are wrong, contact us to update them.
- Delete your account and data. Request that we close your golden66 account and delete your personal information (subject to retention obligations for legal compliance).
- Restrict processing. Ask us to stop processing your data for certain purposes, though this may limit our ability to serve you.
- Withdraw consent. If you consented to optional data processing, you can withdraw that consent at any time.
To exercise any of these rights, contact our support team via the in-app messaging system or email. Provide your account username and the specific right you are requesting. We will respond within 14 business days.
Retention of your data
We retain your account information as long as your golden66 account is active. If you close your account, we retain essential data (account history, transactions, identity documents) for seven years to comply with financial and anti-money-laundering rules. After seven years, we delete your personal information unless we are legally required to retain it longer.
Changes to this policy
We may update this privacy policy from time to time. If we make material changes—such as adding new data processors or changing how we use your information—we will notify you via email and give you 30 days to review the changes. Continued use of golden66 after the notification period means you accept the updated policy.
Contact us about privacy
If you have questions about this privacy policy, want to request access to your data, or believe we have mishandled your information, contact our support team. We are available via the in-app messaging system during business hours. For formal requests, you can also email our data-protection officer (details will be provided by support).
Our commitment to privacy is backed by our commitment to transparency. We do not hide how we use your data or who we share it with. If something in this policy is unclear, ask us directly. We will explain it in plain language.
This privacy policy is effective as of this page's publication date. Players in Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta, as well as other supported regions, are subject to this policy when they use golden66. We take your privacy seriously.